Last updated: 27 October 2026

 

NOVALITE E.E. respects your privacy. This page explains which personal data we collect, why, how long we keep it and what rights you have, in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and Greek Law 4624/2019.

 

DATA CONTROLLER

NOVALITE E.E., G.E.MI. No.: 175731201000

Palamidiou 30, Alimos, 174 55

Tel: 216 200 2026 · Email: info@novalite.gr

 

WHAT DATA WE COLLECT

– Contact details you give us when you call or email us: full name, phone number, email and delivery address.

– Rental details: which device you need, for how long and, only if you tell us, information about your surgery or your doctor's instructions, so that we can set up the device correctly.

– Details needed to issue a receipt or invoice.

– Technical data from your visit to the website, through cookies (see below).

 

WHY WE USE IT

– To carry out the rental: delivery, demonstration, support, replacement in case of a fault and collection.

– To issue receipts and invoices and meet our tax and accounting obligations.

– To answer your questions.

– To operate and improve the website, if you allow it through the cookie settings.

We do not sell your data and do not use it for advertising without your consent.

 

LEGAL BASIS

We process your data to perform the rental agreement, to meet obligations imposed by law, on the basis of your consent (for non-essential cookies and for any health information you choose to give us) and on the basis of our legitimate interest in keeping the website secure.

 

WHO HAS ACCESS

Only Novalite staff who need the data to serve you, and providers who support us, such as the Wix platform that hosts the website and the accountant who issues our invoices. All of them are bound to protect your data. Some providers, such as Wix, may process data outside the European Union with the safeguards required by the GDPR.

 

HOW LONG WE KEEP IT

For as long as the rental lasts and, for invoices and receipts, for as long as tax law requires. Other data is deleted when we no longer need it.

 

COOKIES

The website uses essential cookies to work properly. Analytics, functional and marketing cookies are used only if you accept them. You can change your choice at any time from the "Cookie settings" link at the bottom of every page.

 

YOUR RIGHTS

You have the right to access, rectify and erase your data, to restrict processing, to data portability and to object, as well as to withdraw your consent at any time. To exercise these rights, email us at info@novalite.gr or call us at 216 200 2026. If you believe we have not respected your rights, you can file a complaint with the Hellenic Data Protection Authority (www.dpa.gr).

 

CHANGES TO THIS POLICY

We may update this policy when the way we work or the law changes. The current version is always published on this page.